In spite of the fact that the web hosting service offered by the different companies is roughly the same, each provider has got a customized platform with its own tweaks and ways to do given tasks. This is why, an information-packed knowledge base would be extremely helpful both for people with no prior experience and for technically proficient individuals who will ultimately find out how specific procedures are completed, but will lose precious time in the meantime. The purpose of such a knowledge base is to help make the service fast and simple to use, sparing users time and efforts. The consequence is more content customers, as they can swiftly find the information they require, and substantially less work for the customer service technicians, because typically the majority of the questions and problems that customers have are already described in the knowledge base. If the articles are adequately written and encompass more things, you’ll be able to get to know more not only about your account, but also about the hosting service in general.
Extensive Online Documentation in Cloud Hosting
Our cloud hosting packages come with an extensive knowledge base where you can find info on all the issues that you could come across and their solutions. You can discover how to create and manage an electronic mailing list, how to use an .htaccess config file, or how to continue if the settings of your mail client are accurate, but nevertheless you are unable to send email messages, for example. We’ve done our best to be as comprehensive as possible and to encompass all possible options in order to help you save time and energy and to supply you with different solutions for each and every issue. The knowledge base contains educational articles as well – both generic ones about the web hosting service as a whole, and more specific ones, which will inform you about the features and functions of the Hepsia hosting Control Panel. You can find relevant articles about specific functions and features in each section of the Control Panel, whilst if you’d like to browse the whole article archive, you should visit the Help section.
Extensive Online Documentation in Semi-dedicated Hosting
The Help section of the Hepsia hosting Control Panel, which comes with our Linux semi-dedicated hosting packages, will allow you to access the comprehensive online support documentation that we have compiled for you. The articles themselves offer generic information about our web hosting services, instructional tutorials about the various functions that you can make use of, along with troubleshooting guidelines that can help you repair common problems that you could run into. The topics that we have included encompass pretty much everything, from easy things such as how to host a brand-new domain name in your account, to more intricate ones such as which SSH commands are allowed on the semi-dedicated servers. Articles that are dedicated to the features of a particular section of the Control Panel will always be available on the right side of the page that you are on, while the whole article archive is accessible through the all-encompassing Help section.