A 99.9% Server Uptime
We’ve built our cloud hosting system using reliable hardware components and strongly customized software. Our system administrators have installed a modified version of Security–Enhanced Linux on each of our machines to guarantee optimal security and dependability. We’ve installed a number of anti–DDoS appliances in addition to very powerful firewalls to make sure our network is invincible and safe.
All Linux cloud packages plans come with a 99.9% server uptime guarantee. And no matter which datacenter you select, the guarantee stays unchanged.
A 99.9% Network Uptime
When you develop your own cloud hosting platform, it’s essential that you also set up your own network infrastructure. For this reason, we set up a custom–configured internal network in each one of our data center facilities. Relying on first–rate Juniper routers and switches, our internal network allows for unfathomably fast data transmission speeds and is also completely redundant.
Hence, you will take advantage of a 99.9% network uptime in our USA data center, in our UK data center, in our data center Finland, in our Eastern Europe data center and in our Australian data center, no matter which hosting offer you’ve chosen.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. In case you’re unhappy with our web hosting services, or if you find them inadequate, or if you decide that you need to use a Linux VPS packages rather than a cloud hosting plan – you will get a full refund, no questions asked.
All domain name registrations are non–refundable, but you’ll continue to maintain complete control of your domains even if you close your web hosting account with us.
24/7 Technical Support
We’ve punctiliously chosen each member of our 24x7 support staff to ensure that we can provide the very best client support you can get. Each one of our tech support engineers has lots of years of experience working with web hosting accounts behind his back, so they know very well what they are doing. Moreover, they are at your disposal 24/7/365 – you’ll be able to contact them at any moment and they’ll reply as quickly as possible.
Their average ticket response time is less than 20 minutes, whereas with many other hosting suppliers you need to wait for days. Moreover, we offer a 1–hour response time guarantee. Irrespective of what happens, your queries will be answered within an hour.