Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • You will find almost all the answers to your questions in the user–friendly Help Center section integrated into our Site Control Panel. It offers a huge knowledgebase with commonly asked questions and exhaustive help articles compiled by our skillful help desk support team.

  • Top quality support service
  • Tutorial Videos

  • For those who’d rather discover how to take care of a regularly experienced issue by watching a video tutorial, we’ve added a collection of video tutorials to our Site Control Panel. All the video clips are short and easy to understand. They offer visual demonstrations of different web site management tasks.

  • Intuitive help center
  • A 60–Minute Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7 technical support service with a 60–minute support ticket response guarantee. A group of accomplished technical support engineers will be online for you to respond to all the enquiries that you could possibly have. During non–peak periods, a response will be supplied in even less than twenty minutes.