Support Channels

  • 1 hour ticket response time
  • A 60 minutes Ticket Resolution Guarantee

  • Our customer assistance staff is online round the clock to take care of all of your support questions. Every single ticket you send out to us will be resolved within maximum 60 minutes. If your problem requires the aid of one of our administrators, we will forward the ticket to the technician on duty and will let you know that the case will soon be resolved.

  • Top quality support service
  • Professional Client Assistance Service

  • We will offer you round the clock customer support by using a ultra–fast ticketing system built into your Control Panel. You can e mail us anytime about any of the applications that come pre–configured on the virtual server, which include the chosen Linux OS, the server management panel and our in–house produced Site Control Panel.

  • Intuitive help center
  • An Informative Help Zone

  • A comprehensive and regularly updated collection of articles is incorporated into our custom–built Site Control Panel. It includes quick tips on how to carry out all of the important website supervision duties. The Help area offers you thorough how–to articles and reviews and step by step video lessons. You can reach the Help area by pressing the Help or Video buttons in the right part of each Control Panel section.